<!DOCTYPE html>Connect your business email to Gmail, Outlook or iPhone | Max Hosting

Connect your business email to any app.

Enter your address, pick your app and copy the settings. For most people that's all.

Before you start

Enter your address and choose your app

Enter your address and you get the exact values for your domain. The address is processed only in your browser: it is not sent anywhere and not stored.

Cyrillic domains such as .мкд are supported too.

The password is the mailbox's, not the client panel's. You don't need an app password.

Does the app show a certificate warning?

On some domains the mail certificate is issued for the server's name, not for mail.yourdomain. Then copy the name from cPanel → Email Accounts → Connect Devices (Incoming Server) and use it instead of mail. Where is Connect Devices?

ExampleFor your addressinfo@vashafirma.mk
Username
info@vashafirma.mk
Password
The mailbox password
Incoming server (IMAP)
mail.vashafirma.mk993 · SSL/TLS
Outgoing server (SMTP)
mail.vashafirma.mk465 · SSL/TLS
POP3, if you don't use IMAP
mail.vashafirma.mk995 · SSL/TLS
If 465 does not work
mail.vashafirma.mk587 · STARTTLS
Alternative server
serverXXX.exampleOnly if the app warns about the certificate.
Log in
Normal password, the same for both servers
Webmail
https://vashafirma.mk/webmail

Choose your app

The steps and values are for info@vashafirma.mk. Change the address

iPhone and iPad

  1. Open Settings → Apps → Mail → Mail Accounts (on older iOS: Settings → Mail → Accounts) and tap Add Account.

  2. Choose Other, then Add Mail Account. Enter a name, the address and the mailbox password, then Next.

    Email
    info@vashafirma.mk
  3. Choose IMAP and fill in both servers. The username is the full address.

    Incoming Host Name
    mail.vashafirma.mk
    Outgoing Host Name
    mail.vashafirma.mk
    User Name
    info@vashafirma.mk
  4. Tap Next, wait for the check and tap Save. The iPhone sets ports 993 and 465 with SSL itself; you can see them under Advanced.

Can't find the settings? Step by step

The same settings are also in cPanel, under Connect Devices. Three steps from our site to there. Open the step you need.

1Step 1 of 3Log in to the client panel

On maxhosting.mk, click “Client panel” at the top right. On a phone it is the button with the person icon, next to the menu.

Log in with the email address where you receive our notifications and invoices.That is your profile's contact address in our system, not the mailbox you are connecting.OTP code or Password: no password? Choose “OTP code” and we will send a one-time code to the same address.
2Step 2 of 3Hosting, your service, Log in to cPanel

In the left menu choose “Hosting” and open the package your email domain is on. On the service page click “Log in to cPanel”. cPanel opens in a new tab and needs no separate password.

  • The “Server” field shows your server's name. You only need it if the app warns about the certificate.
3Step 3 of 3Email Accounts, then Connect Devices

In cPanel, in the Email section, open Email Accounts. Next to the address, click Connect Devices. Under Mail Client Manual Settings, in Secure SSL/TLS Settings, you find the server, the ports and the username.

The server is usually mail.yourdomain. If the app warns about the certificate, use the server name from Connect Devices. Enter it here

  • If the address isn't there, create it with + Create and set a password.
  • IMAP keeps messages on the server, so they are the same on your phone and computer. Recommended.
Your settings

If something does not work

The most common connection problems and what to check.

Didn't find the answer?Ask the AI agent or write to us.
Ask the agent
The app cannot connect to the server.

Check that the port matches the security: 993 and 465 with SSL/TLS, or 587 with STARTTLS. The most common mistake is 465 with STARTTLS or 587 with SSL/TLS.

I get a password error (authentication failed).

The username is the full address, not just the part before @. The password is the mailbox password, not the client panel one. If you are not sure, change it in cPanel → Email Accounts → Manage and try again.

The app warns about a certificate.

Don't accept the warning. On some domains the mail certificate is issued for the server's name, not for mail.yourdomain. Under the settings open “Does the app show a certificate warning?”, enter the server name from cPanel → Email Accounts → Connect Devices and turn on “Use the server instead of mail.”. Use the same name for both the incoming and the outgoing server.

I receive mail but cannot send.

The outgoing server needs a login with the same username and password: turn it on in the app. In hotels and some offices port 465 is blocked, so try 587 with STARTTLS.

My messages end up in other people's spam.

The domain needs SPF, DKIM and DMARC records. You check them in cPanel under Email Deliverability. If it shows a problem there, write to us and we will fix it.

Do I need an app password?

No. App passwords are for Google and Microsoft accounts with two-step verification. Our mailbox uses the mailbox password, which you change in cPanel.

Still not working?

Call us or ask the AI agent. Tell us the address and what the error says.