Instructions for using the AI assistant…
1. Check our database
To start, you can check our database with questions and answers where you can most often and quickly find the answer to your question. We are constantly updating the database with new questions.
2. Did you find the answer?
If the answer to your question or problem is not in our database, then you can contact our AI assistant, who will analyze your question and return with an appropriate answer.
3. The response from the AI assistant is not helpful...
If the answer from our AI assistant is not helpful, we encourage you to submit a ticket to our technical support or request telephone support.
(BETA)
Our AI assistant is still in "BETA" version, which means it may not answer your questions with the highest accuracy. It is unlikely, but if you feel that the answer it gives you is not correct or does not help you with the relevant problem, please contact our technical support or submit a help ticket.