<!DOCTYPE html>Talvit: an AI email assistant for your business | Max Hosting
Talvit логоTalvitA new product from the Max Hosting team

Talvit answers your email.

An AI assistant for businesses that answer the same questions every day. It works on your mailbox and your domain, and asks you about anything important.

Every email, one of three decisions

What Talvit does

How much is parking for 7 days?
Answers

Working hours, prices, availability. Routine questions get an answer in seconds, in the customer's language.

I want a refund of my payment
Holds for you

Complaints, refunds and legal topics. Anything it shouldn't settle alone stays with your team.

Observe mode

Nothing goes out without your permission.

At first it sends nothing. It only writes what it would reply, so you check before letting it send.

APAna PetrovaHow much is parking for 7 days?
Reply to Ana Petrova

Hi Ana, parking for 7 days costs 2,100 MKD. You can book a spot directly on our website.

Draft, not sentSent from info@yourcompany.mk
Safe from the start

You are in control, not the model.

The rules you set decide whether a reply goes out, not the AI model's own assessment.

Reply confidence62%
threshold 80%
Below the threshold: held for a person
Controls
  • You choose the categories it never answers: complaints, refunds, legal questions.
  • A reply with low confidence is held for a person and not sent.
  • One switch pauses all replies, while emails keep being read and drafted.
  • The customer can ask for a human, and the conversation stays with your team only.
No change to your mail

Works with your mailbox

Replies go out from your server and your domain.

  • cPanel
  • Gmail
  • Google Workspace
  • Microsoft 365
  • Outlook
  • Zoho Mail
  • Fastmail
  • Roundcube
  • IMAP
  • SMTP
  • cPanel
  • Gmail
  • Google Workspace
  • Microsoft 365
  • Outlook
  • Zoho Mail
  • Fastmail
  • Roundcube
  • IMAP
  • SMTP

How it starts

  1. Connect the mailboxAdd the address, for example info@yourcompany.mk, from your cPanel or another mail service.
  2. See what it would replyIn observe mode you read the prepared replies, and nothing is sent.
  3. Allow sendingWhen you are satisfied, you turn on automatic replies only for the categories you choose.

Questions about Talvit

Didn't find the answer?Ask the AI agent or write to us.
Ask the agent
What is Talvit?

Talvit is an AI email assistant for businesses that often answer the same questions. It drafts or sends replies to routine emails and leaves everything else to you.

Does it work with the email from my hosting?

Yes. Talvit works with cPanel mailboxes and any IMAP/SMTP server, as well as Gmail and Microsoft 365.

Will it send anything without my permission?

No. Every account starts in observe mode, where nothing is sent. You turn sending on, and you can pause it at any time.

Is Talvit part of a hosting package?

No, Talvit is a separate product with its own site, talvit.com. That is where you find the details and get started.

Get to know Talvit.

The details and getting started are on talvit.com.

talvit.com